Frequently Asked Questions

Do you offer custom orders?
Yes, we love creating unique pieces tailored to your preferences. Custom orders allow you to choose materials, designs, and details to match your style.

How do I request a custom order?
Visit our Custom Orders page at unknownwomens.com to start the process. Fill out the form with your ideas, and our team will get back to you with options.

What is the turnaround time for custom orders?
Production time varies depending on complexity. Typically, custom pieces take 2-4 weeks. Rush options may be available—let us know your timeline.

Can I modify an existing design?
Absolutely! If you see a piece you like but want to adjust colors, materials, or sizing, we can customize it for you.

What materials do you use for custom pieces?
We work with high-quality materials, including sustainable options. Specify your preferences in the custom order form.

Is there a price difference for custom orders?
Custom pieces may vary in price based on materials and labor. We’ll provide a quote before confirming your order.

Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times depend on your location.

What if I need help with design ideas?
Our team can guide you through the process. Share your vision, and we’ll help bring it to life.

Can I cancel or change my custom order?
Changes or cancellations must be requested within 24 hours of confirmation. After production begins, modifications may not be possible.

How do I care for my custom piece?
Care instructions vary by material. We’ll provide detailed guidelines with your order.

For more details, visit unknownwomens.com.